1. Начало
  2. Приложения
  3. Клиентски мнения

Клиентски мнения

Инсталиране на приложението

Ползи

  • Obtaining product reviews from buyers;
  • Effective identification of potential customer dissatisfaction;
  • Increasing the degree of customer satisfaction and their loyalty;
  • Improving the store's reputation;
  • Increase in sales.

За приложението

Приложението позволява изпращане на автоматични имейл съобщения на клиентите на магазина след доставка, с цел събиране на клиентски мнения за магазина или продуктови ревюта.

Основни функционалности

  • Selection of the type of event that triggers the feedback collection email;
  • Scheduling of the automatic sending of emails to request product reviews/feedback about the store;
  • Option to deactivate and reschedule feedback collection for customers who have already received an email;
  • Possibility to personalize the automatic email sent to customers;
  • Option to automatically request the publication of product reviews;
  • Administration and monitoring system of feedback requests and responses (with the possibility of archiving);
  • Quick resend setting of unanswered feedback requests;
  • Option to display feedback on the website in the form of testimonials.